W03: How to Develop a "Speak-up” Compliance Culture  


Carlos A. Cruz, Chief Compliance Officer, Tri‑City Healthcare District

Melissa J. Mitchell, Director, Audit and Compliance, Sinai Health System

  • Fostering a “Speak-up” environment is essential to creating and maintaining a culture of quality and compliance
  • An environment that empowers employees has been shown to not only reduce compliance and quality risks, but also improve employee morale
  • Fostering an environment where employees feel comfortable escalating concerns must begin at the top...the Board and C-Suite

Presentation & handouts

To save the video to your computer right-click the link above then choose SAVE TARGET AS (or SAVE LINK AS) then save the file.