Carlos A. Cruz, Chief Compliance Officer, Tri‑City Healthcare District
Melissa J. Mitchell, Director, Audit and Compliance, Sinai Health System
- Fostering a “Speak-up” environment is essential to creating and maintaining a culture of quality and compliance
- An environment that empowers employees has been shown to not only reduce compliance and quality risks, but also improve employee morale
- Fostering an environment where employees feel comfortable escalating concerns must begin at the top...the Board and C-Suite
Presentation & handouts
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