Kristine Koontz,Vice President of Quality & Clinical Services, Keystone Human Services Inc.
Amy Short, Administrative Director, Center for Improvement Science
Victoria Hoshower, Quality and Performance Manager
- Application of proven Quality Management methods to systematically identify, measure, and monitor key performance metrics and generate targeted, informed responses when deviations occur
- Orchestrate the efforts of operations, compliance, and specialized teams across the enterprise to make, manage, and sustain change
- Strategies for effective and sustainable quality improvement: project selection, team engagement, and building a culture of continuous improvement
Presentation & handouts
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