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You should see video and hear audio. If your browser or player is buffering, please press "F5" to refresh. Scroll down for other helpful options. If those don't help, please send a note to Webcast Support. When you're done with the test, simply close this browser tab.

Viewing Suggestions

Qwikcast programs are designed to perform well with any computer, tablet or smartphone.


Here are the minimum requirements:
Computer – Windows 7, iOS 10
Browser – Internet Explorer 9, Chrome 40, Firefox 35, Safari 8
iPhone/iPad – iOS 7
Android – 4.1

Qwikcast video is generally streamed around 500Kbps. Some computers and/or mobile devices may experience difficulty if many programs are open while watching the stream. It is recommended that the viewer close unnecessary programs while watching.

It is preferable to connect to a “wired” location, not wireless. We recommend a “download” speed of at least 3Mbps.

You can check your speed at My Viewing Speed

Please contact Support if you have questions at Tech Support

"Error Loading Player"

If your browser will not play the video content or you get an error that says, “Error Loading Player,” your browser may no longer support Flash®.


In order to enable Flash® and continue with your webcast, please update your browser using the simple steps provided below.

If you are using Chrome: 

  1. Open a new tab in your Chrome browser.
  2. Type “chrome:plugins” in your URL address field.
  3. Under Adobe Flash Player click the checkbox next to Always allowed to run.
  4. Close the newly opened tab.
  5. Refresh your webcast page.


If you are using Firefox:

  1. Open Firefox, and choose Tools > Add-Ons
  2. Select Plugins
  3. Under Shockwave Flash select Always Active
  4. Close the newly opened tab.
  5. Refresh your webcast page.


If you are using Safari: For Safari 10.0 and above:

  1. Open Safari, and choose Safari > Preferences.
  2. Click the Security tab. Ensure that Enable JavaScript and Allow Plug-ins are selected. Click Plug-in Settings.
  3. Select Adobe Flash Player. From the When visiting other websites menu, choose On, and then click Done.
  4. For each website appearing in Currently Open Websites, choose On in the menu on the right.
  5. Click Done.
  6. Refresh your webcast page.


For Mac OS X 10.8 and above:

  1. Open Safari, and choose Safari > Preferences.
  2. Click the Security tab. Ensure that Enable JavaScript and Allow Plug-ins are selected. Click Manage Website Settings.
  3. Select Adobe Flash Player. From the When visiting otherwebsites menu, choose Allow.
  4. Click Done.
  5. Refresh your webcast page.

 

If your device does not have Flash installed, download Adobe Flash.